Policies and Conditions of Sales


 

Jet Flow is a division of LuffLand Industries.

 

Conditions of Sale:

Ownership of all goods shipped by any means passes to the purchaser at the time the goods are loaded from the dock onto a vehicle. Therefore, all claims for loss or damage, and all responsibility for the goods, including payment to Luffland Industries, INC., passes to the purchaser at such time. However, claims for loss or damage to goods shipped via UPS must be initiated by the shipper; Luffland Industries, Inc., will assist the purchaser with such UPS claims.

 

Return of Merchandise:

Merchandise may not be returned without written approval from LLI. A restocking charge of up to 20% may be charged on returned merchandise.

Returned merchandise must be shipped prepaid.

Custom built augers may not be returned of credit.

 

Back Orders:

LLI makes every possible effort to ship all orders complete. When back orders occur, they will be shipped freight collect unless LLI is instructed to hold them for combination with a later shipment, or other arrangements are made.

 

Freight:

All shipments are made F.O.B. LLIís Bates City, MO factory. To define, this means that at the time shipment is placed aboard the carrierís vehicle, responsibility for the shipment passes to the consignee (customer). Unless otherwise arranged, all motor freight (truck) shipments will be sent freight collect. LLI will, by arrangement, prepay and bill freight costs to customers with good credit standing. LLI, may elect to allow freight charges when circumstances so warrant. LLI will not, without consideration, made shipments F.O.B. any point other than LLIís Bates City, MO factory. All United Parcel Service (UPS) shipments are prepaid, and usually added to the invoice or COD amount by the shipper.

Motor freight (truck) claims for lost or damaged goods must be filed by the consignee (customer). Shipments refused due to loss or damaged generally delay and complicate resolution, and will continue to be charged to the customerís account until resolved with the carrier.

UPS claims generally follow the same rules as motor freight claims, except must be filed by the shipper. Notify LLI immediately on discovery of loss or damage for claim assistance.

Limited Warranty:

Luffland Industries, Inc., warrants each new Jet Flow Auger to be free from defects in factory workmanship and material under normal use and service, when assembled and operated according to instructions.

 

Luffland Industries, Inc., agrees to replace free of charge any part which proves defective within 90 Days of the purchase date by the original end customer.

 

Luffland Industries, Inc., shall not be held responsible for more than cost of the defective part.

 

Luffland Industries, Inc., is to be notified within 15 days from the date of failure and the defective part is to be returned upon request.

 

This warranty covers only parts manufactured by Luffland Industries, Inc. Parts purchased by Luffland Industries, Inc., from other manufactures are warranted by the original manufacturer.

 

 

Need to find the nearest dealer to you? Our Dealer Network Service is your first stop.

For More Information Contact:

Luffland Industries 
Bates City, Missouri 
Tel: 816/625-4022
FAX: 816/690-4386
Internet: Luffland@aol.com